Privacy Policy

AVN Orthodontics ("we", "our", "the clinic"), operated by Dr. Anand Vinod Naik at Surya Apartment, Station Road, Navsari, Gujarat – 396445, India, respects your privacy. This policy explains what information we collect through this website, why we collect it, and the choices you have. By using this website you agree to this policy.

1 Information We Collect

We only collect information you choose to share with us:

• Consultation requests: your name, mobile/WhatsApp number, age, preferred treatment, preferred date, and any notes you add to the booking form.
• Cost calculator: your name, email address, WhatsApp number, and your treatment preferences (age group, concern, appliance style).
• Newsletter: your email address, if you subscribe on our blog.
• Direct contact: anything you send us via WhatsApp, phone, or email.

We do not ask for or collect payment card details, government IDs, or passwords through this website.

2 How We Use Your Information

• To respond to your consultation and appointment requests.
• To share your personalised treatment cost estimate.
• To follow up on your enquiry via WhatsApp, phone, or email — only in connection with your request.
• To send our newsletter, if you subscribed (you can unsubscribe anytime by replying).
• To improve our website and understand which pages are useful.

We do not sell, rent, or trade your personal information to anyone.

3 How Your Data Is Stored & Transmitted

• Form details are processed in your browser and delivered to the clinic through our lead-handling services (such as an email delivery service and/or a Google Sheets record maintained by the clinic).
• If you contact us on WhatsApp, your messages are handled under WhatsApp's own privacy policy.
• Clinical records created after you become a patient are maintained at the clinic and are separate from this website.

4 Cookies, Analytics & Embedded Content

• We may use Google Analytics and the Meta (Facebook) Pixel to understand website traffic. These tools may set cookies and collect device information under their own policies.
• Our contact page embeds Google Maps, and our homepage may display our Instagram feed. Those services may collect usage data when the content loads.
• You can block cookies in your browser settings; the website will continue to work.

5 Data Sharing

We share your information only with the service providers needed to run this website (for example Google and email delivery services), with regulators when required by law, and with nobody else. Every provider processes data under its own published privacy terms.

6 Your Rights

You may ask us at any time to show you the personal information we hold about you, correct it, or delete it. Contact us using the details below and we will act on your request promptly.

7 Data Security

We take reasonable technical measures to protect the information you send us. However, no internet transmission is 100% secure — please avoid sending sensitive medical details through website forms; share those directly at your consultation.

8 Children

We treat children as patients only with parental consent. Website enquiries about a child's treatment should be submitted by a parent or guardian.

9 Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top will always reflect the current version.

10 Contact Us